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FAQs

At EZOfficeInventory, we are committed to providing an unmatched support experience. Here’s how to get in touch:

  1. Emailsupport@ezofficeinventory.com
  2. Bloghttp://blog.ezofficeinventory.com – great place to start off and read about our existing and upcoming features
  3. Feature Requesthttp://ezofficeinventory.uservoice.com – we want our community to be involved in helping us define the product roadmap. Placing feature requests here allow for others to view and vote on them

FAQs of EZOfficeInventory are listed below

Data Backup

How do I backup my EZOfficeInventory data to my OneDrive account?

You can automate periodic backups of your data using EZOfficeInventory’s OneDrive Integration. This allows you to seamlessly back up copies of your data to a OneDrive account of your choice. You can also export default and custom reports to OneDrive, to share data with your employees more conveniently.

Enabling Data Backups

From Settings –> Add Ons, click ‘Add OneDrive Account.

This will enable a link that you can follow to set up a OneDrive account for your backups. An OAuth dialogue box will appear once you sign in to your account. Click ‘Yes’ to continue. That’s it, you are set to use this feature!

signed in onedrive

Accessing Your Backup Data

Once the Add On has been enabled, you will be able to view periodic backups of your data as .csv files in your OneDrive account. CSV is a common data storage and exchange format that is compatible with most applications including Microsoft Excel, Google docs, etc.

Automated periodic backups will only take place if you have checked the option ‘Run a data backup daily’ under OneDrive account details in Settings –> Add Ons –> Data Backup. Otherwise, you’ll have to manually sync your data backups.

What Kind of Data is Backed Up?

  • All active assets (all except for the retired ones) with all their data points.
  • All inventory.
  • All inventory transactions (line items).
  • All asset checkout and check-in transactions

Syncing Documents to OneDrive

You can also use our OneDrive integration to keep backups of all your important documents. Of course, the Add On must be enabled. Next, go to the Documents page and click Export -> OneDrive to sync all your documents to OneDrive!

Note: The sync has a limit of a hundred documents per day. To sync the rest of your documents, generate a new request tomorrow.

The documents will go into folders such as Asset, Bundle, PO, Cart, etc. This helps you stay organized when sifting through all your records.

Exporting Reports to OneDrive

Similar to Dropbox, you have the ability to export any report to OneDrive from within the report page. After running a report you would have the ability to select ‘Export’ (see below) and choose the ‘OneDrive’ option. Once you do that, our system will create a CSV file of the report and upload it to your OneDrive account seamlessly.

For any questions, contact us at support@ezofficeinventory.com

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