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FAQs

At EZOfficeInventory, we are committed to providing an unmatched support experience. Here’s how to get in touch:

  1. Emailsupport@ezofficeinventory.com
  2. Bloghttps://blog.ezofficeinventory.com – great place to start off and read about our existing and upcoming features
  3. Feature Requesthttp://ezofficeinventory.uservoice.com – we want our community to be involved in helping us define the product roadmap. Placing feature requests here allow for others to view and vote on them

FAQs of EZOfficeInventory are listed below

Reservations

How to create a reservation for overdue items in EZOfficeInventory?

To do this, enable ‘Availability of Overdue Items’ in Settings → Company Settings → Policy. With this setting in EZOfficeInventory, Overdue Items are treated as ‘Available’ by the system. This means you will be able to add them to a cart if you’ve checked the option for available assets, even though they are yet to be returned.

On enabling this setting, an item that is overdue for check-in will be considered available for reservations after its due date has passed. You’ll be able to create reservations against such items regardless of the actual status of their return. The feature will take effect wherever the item availability option or filter shows up.

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How to restrict users to checkout items with conflicting reservation dates?

You can restrict a user from checking out items with conflicting reservation dates. With the setting enabled to ensure no reservation date conflicts, go to Settings –> Company Settings –> Reservations –> Enable setting for Items (Asset, Asset Stock, Inventory).ensure no reservations date conflicts

Restricting users to checkout: With this setting enabled, a user can neither checkout or create reservations on items with another conflicting reservation.

How does this work? On the ‘Checkout’ form, you’ll see a checkbox for ‘Ignore conflicting reservations’.ignore conflicting reservations

With this checkbox enabled, admins can checkout items with conflicting reservation dates.

For reservations, an error message will show up if the items have any conflict with other reservations.

For the above to play out, you must enable the setting in Company Settings > Reservations.

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